FAQ: Frequently Asked Questions and their solutions

MonsenMonsen Administrator 🖼️ 46 images Cartographer
edited October 2021 in Resources

This thread contain some of the more common issues users of Campaign Cartographer experience. This is a good list to check if you have an issue, and it is a good place to point people asking questions in the forum if their solution is found here.

You'll also find another FAQ over at the main ProFantasy page which covers some types of questions not addressed here.

If you point people to this thread, I recommend pointing them directly to the right question. You can get the URL directly to any comment by right-clicking the post date (below the poster's name) and select 'Copy Link Location' (wording varies a bit between browsers, but will be something similar) to copy the URL to your clipboard for pasting into another post.



  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited October 2023

    - I know I have lots of fills (textures) installed, but they aren't available in my map.

    - My drawing tools are missing their textures (or show incorrect textures)

    🎬️ Videos: Short and to the point +++ Longer, with more explanations about fill styles

    In a standard CC3+ installation, you will have a lot of fill styles (textures), even more if you have any add-ons. However, these fills have different intended use, for example, the futuristic styles from Cosmographer aren't intended to use in fantasy dungeon maps. CC3+ handles fills by letting each template define which fills are to be used for a particular style, and your map gets the same setting when you make a new map from that template.

    There is nothing wrong with using fills belonging to other styles in your map, but the current system is designed to show you the ones that are designed to visually fit the style of your current map. If CC3+ should show you every fill you had installed, you would be faced with a huge list of fills, most of which wouldn't fit your current map style, and it would be hard actually finding appropriate ones.

    One of the more common situations you would experience this fact that your map just use a limited set of the fills at any given time is if you try to change to a different style of Drawing Tools. For example, if you started your map in the DD3 dungeon style, but decided that you really liked the nice fill of the cliff tool of the Dungeon SS2A style, switching to that style of drawing tools, you would see that the drawing tools appeared to have the wrong fill compared to what they would have if you started a new SS2 style map in the first place. This happens because the drawing tools look for the fill style definition in the map, and they don't find it because it isn't defined in your current map.

    The easiest way to fix this is to simply pick Insert File from the Draw menu, and pick a map that has the fill style definitions you need. If you don't have such a map ready, simply make a new blank map in the desired style first. For example, if you want the fills from the SS2 Dungeon A style into your map, start by making a blank map in that style and save it somewhere, then go back to your actual map, use Draw -> Insert File and pick this map in the dialog. Now, once you have picked the map and hit OK, the outline will be on your cursor, ready to be placed in your map. However, instead of clicking and placing it, just hit the Esc key to end the command. The fill definitions have already been copied over just by getting this far. You can also delete the temporary map you made, you don't need to keep it around

    There are other ways to import fills too, for example, you can use Import bitmap fill styles from the tool menu to import a folder full of image files as fills, or you can create new fill style definitions one by one from the fill styles dialog you find by clicking the FS: on the status bar in the top right corner of the CC3+ interface. But if you are doing this to make drawing tools from other styles work in your map, you should use the Insert File option from above to get the naming of the fills correct.

    Loopysue[Deleted User]TheschabiKaHiarsenico13macdanny
  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited July 2021

    - I've imported new fills into my map, but they don't show up in the drawing tools window

    🎬️ Videos: Drawing tools for new fills +++ (also watch these for more context: Short video about fills +++ Longer video about fill styles)

    Drawing Tools in CC3+ are more than just a list of fills. If you look at the full list in any given map (All Map Drawing Tools) you'll se that they have different shapes, some have outlines of different widths, some are lines, some are filled entities and so on. Drawing Tools are all manually crafted tools for common features of the current map style, they're not automatically created from the fills in the map.

    Instead, to find fills you have imported, click the FS: (Fill Style) indicator in the top right, and go to the Bitmap Files tab. The dropdown here lists all the fill styles in the current map. From here, you can pick the one to use, and then use the basic tools in the right hand toolbar to draw entities using this fill. Keep in mind that when using these basic tools, they don't set anything automatically like the drawing tools do, you manually have to set all the correct properties first by clicking the elements on the status bar, such as fill, line width, sheet and layer.

    You can also make new drawing tools yourself utilizing your new fills. In the drawing tools window, hit the Advanced button to start editing. From here, pick one of the tools you'd like to use as a starting point, then hit the New button to make a clone of the selected tool. Now, make sure your copy is the selected one, and yhen access the properties to set it up to use one of your new fills

    Loopysue[Deleted User]TheschabiKaHi
  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited July 2021

    - I can't select entities properly.

    🎬️ Videos: Fixing Selection

    At times you may find that selections doesn't work properly. For example a command that expects you to select something (such as the erase command) just seem to terminate without allowing you to selecting things at all, or it might appear to select things automatically.

    This is caused by the fact that CC3+ has different selection methods for different purposes, and sometimes the wrong one may be enabled (often caused by a macro that didn't complete properly).

    To fix it, select Options from the Tools menu, then hit the Select method button and make sure that the selection method is set to "dialog or Popup". Make sure to just hit OK to exit out of the dialogs, and your selections should work as before.

    If you don't mind using the CC3+ command line, this can also be fixed by just typing SELBYD followed by enter.

    ?️ Further Reading: Selections

    Loopysue[Deleted User]Theschabi
  • 6 days later
  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited July 2021

    - My symbols disappear when I scroll/zoom

    🎬️ Videos: Short tutorial +++ Intro video about sheets

    This happens because of sheet order. For performance reasons, when you place a symbol (or other entity), it is always displayed on top of everything else, until you do something that redraws the screen, such as scrolling, zooming or hitting the Redraw button, as this causes the view to be redrawn, and entities such as symbols will be drawn in their actual position in the drawing order

    If your symbol disappeared when you did that, it is an indication that it was placed on a sheet below something else that covers it up. Most symbols and tools choose their own sheet, but if you were using one that didn't do that, it might be that your active sheet is low in the order, or perhaps you have another entity late in the drawing order that covers up things it shouldn't.

    You can check which sheet an entity is on by using the List command in the Info menu, or you can try to temporarily hide some of the sheets in the list. There are multiple ways to move an entity to a different sheet, but Change Properties is a good way.

    Remember that when CC3+ draws entities on screen, it starts with the top sheet in the list and draws that to the screen, then it goes to the next one, and draws the content of that sheet on top of what's already been drawn and so on. This means that entities on sheets later (further down) in the sheet list will appear on top of things earlier (further up) in the list, and the entities on the very bottom sheet will appear on top of everything else.

    Loopysue[Deleted User]Theschabi
  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited July 2021

    - My symbols/tools draw on the wrong sheet

    🎬️ Videos: Sheets for symbols and tools

    To help you get your entities on the correct sheet without you having to remember to set the correct sheet all the time, most symbols and drawing tools in CC3+ is configured to select their own sheet, completely ignoring whatever you have set as your current sheet. For example, most symbols will automatically go to the SYMBOLS sheet, with some exceptions for some kinds of symbols.

    This system is written to be flexible, because what your symbols look for when placing them isn't actually the SYMBOLS sheet, but any sheet starting with the word SYMBOLS. This means that if you need your trees to end up on a dedicated sheet, all you ha to to is to make your trees sheet named SYMBOLS TREES. Now, if SYMBOLS TREES is your active sheet, the symbols will be placed there, otherwise they will go to the plain old SYMBOLS sheet as before. So by carefully naming your sheets, you'll have the system work with you.

    For symbols, you can always check what sheet they wish to use by going into the symbol manager and checking the options for a symbol there. The Force Sheet option is what controls that behavior. You'll find that most symbols are set up with SYMBOLS* as their sheet. It is that asterisk (*) at the end that makes it look for sheets starting with symbols. If that asterisk is missing, it will always go to the sheet named SYMBOLS, no matter what your current sheet starts with.

    Drawing tools are the same. You can check what sheet they use by hitting the advanced button in the drawing tool dialog, and then the options button to see the setting for the selected tool. Be careful about changing anything in here, as these settings apply globally to that tool, not just in the current map, and there is no reset to default button. If you want to make changes, create a copy of the tool and change that instead.

  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited July 2021

    - Autosave prompts are annoying

    🎬️ Videos: Autosave

    If you don't like that autosave prompt popping up all the time while you work, it may be tempting to just hit the disable autosave button. But don't do that. You can still have autosaves without the prompt. Just right click the Save button and pick Autosave, and you can control the frequency of the save as well as turning off the prompt.

    Keep in mind that there are only a single autosave file shared between drawings, so if you have a crash, you should immediately open the autosave file (Open Autosave Drawing from the file menu) and then use Save As to save it under a new name.

    Loopysue[Deleted User]Theschabi
  • MonsenMonsen Administrator 🖼️ 46 images Cartographer
    edited April 2021

    - Exporting takes a very long time

    - Some effects (like shadows or lights) stop short on my exported image

    Because of memory restrictions, CC3+ cannot compute the entire export image in one go, but must do it in parts. This is what you see when CC3+ reports that it is on Pass X of Y in the export progress dialog. Unfortunately, this also means that it can't include effects originating from entities outside the export area of the current pass (if it could, it wouldn't be necessary to split it into passes in the first place)

    However, the default setting is quite conservative to allow machines with even a very low memory to export high resolution images, and this leads to many passes, which both leads to a bigger chance of effects being cut off this way, as well as the export taking quite a bit more time.

    You can change the size of each rendering pass by typing in EXPORTSETMPPP on the command line and hitting enter. CC3+ will then prompt you (on the command line) for the new setting, with the old setting being displayed in square brackets. The exact number you can use here depends a bit on your computer and the complexity of the map, but 40000000 is good settings for almost every computer. Just type in this number on the command line and hit enter to set it (Make sure to use the right number of zeros). Note that it is unlikely that you can go far beyond 40000000 on any computer, no matter the amount of memory. I've been able to use 60000000 in some cases, but not consistently.

    With this setting increased, you'll find that CC3+ uses far fewer passes. A map that used 40 passes before will now use around 4 passes instead, which is both much faster, and much less likely to interfere with effects.

    This setting is permanent, so you only have to set it once, and CC3+ will remember it for the future. If you have any problems, you can just run the command again and set a lower value. 4000000 is the default. Also note that this setting do require that CC3+ gets allocated a contiguous range of memory from your computer, so if CC3+ starts telling you that there are not enough memory for export while using a value for this setting that has worked in the past setting this, a simple restart of CC3+ and/or your computer will usually help. If not, try a lower number, like 20000000 which is still much higher than the default.

    [Deleted User]LoopysueTheschabiefenordRaiko
  • 3 months later
  • MonsenMonsen Administrator 🖼️ 46 images Cartographer

    I get a Source File not Found error while installing the latest update

    Sometimes when you install the latest update, you may see this error message:

    As long as the error message is about the Fcw32.mac file as in the image above, you can safely click ignore here. The error message happened because it failed to make a backup copy of your old macro file. Unless you have manually modified this file (if you are unsure, you haven't), clicking ignore is 100% safe since all that will happen is that the old file is overwritten with a fresh one.

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