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Serial Number is Invalid (WWII Atlas)

hsv216hsv216 Surveyor
in Product Questions

Hi,

Having just bought and registered the software, when trying to install the Standalone of the WWII interactive Atlas, it gives me this error. I have double, triple and quadruple checked (I may have checked it more than this even!) my serial number is the same as what is in the downloads page:

image.png

Suggestions? ☹️

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Comments

  • Jeff BJeff B Betatester 🖼 39 images Surveyor

    Are you pasting in the serial number or typing it? If copy and pasting make sure you don’t have a space at the end of the serial number after you paste it in.

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  • MonsenMonsen Administrator 🖼 81 images Cartographer

    And if JeffB's advice doesn't help, you should contact support.

    You don't really need the standalone version though as long as you have CC3+. Use the CC3+ installer, and have it nicely integrated....

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  • hsv216hsv216 Surveyor
    This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.
    Jeff B

    Tried both multiple times.

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  • hsv216hsv216 Surveyor
    This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.
    Monsen

    Thanks Remy will do. I could use the cc3+ installer but would still expect the standalone to work. 🙂

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