ProFantasy Community Forum

Problem Installing

robertsconleyrobertsconley
in Community Support
Since late summer I have been unable to install the 3.88 update. I install Update 19 and the version number still remains at 3.84. I tried shutting down virus protection and firewalls and did not resolve it.

In addition I am unable to install the November and December Annual. The install runs to the point where it will install files and then just abruptly shut down.
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Comments

  • MonsenMonsen Administrator 🖼️ 81 images Cartographer
    edited December 2018
    Sounds weird. For issues such as these, my first guess would be that there is something wrong with your Windows install, perhaps a corrupt installer cache (or hardware issues, but less likely). I don't have any spesific pointers for you though, except perhaps do a full uninstall and then reinstall if CC3+.

    I recommend you contact ProFantasy Tech Support
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