CC3+ Startup error and no symbols

Brainburn

Hello all,
I just clean installed CC3+ and update 9 on my new travel computer.
Lenovo Yoga 11e 64bit with 8 megs of ram.

The install went fine but, when I start the program I get the:

Error 00000007E loading XP module:

Effects.dll

It will start but none of the symbols show up in the menu or on an actual map. I verified the map and it does indeed have symbols.

I have installed the update (9), tried compatibility mode for Win 8, 7 and XP.

Installed without my anti-virus on.

Installed as admin (saw in another post it wasn't necessary but...)

I have done general searches but, haven't found anything to assist so far.

I am traveling and will have tons of time but, no CC3... Arrrgh.

Any help would be greatly appreciated.

Mike

P.S. Has anyone ever mentioned CC as being cathartic? It is so relaxing just piddling and making something that looks nice an object at a time. Thanks for that.

(wrong category. Sorry about that. I should have paid more attention)

Monsen

In general, errors loading modules often come from the mixing of components from two different versions of the program (Like cc3 and cc3+). Are you sure you haven't installed any CC3 components/updates into your CC3+ folder? (Both can be installed on the same computer, but not in the same folder).

Since you mention compatibility mode, that is not required for CC3(+).

Note that for such technical issues, you may also get better/faster support by contacting ProFantasy Technical support directly (Well, probably not until they get back to work on monday though).

Dogtag

I feel your pain, Brainburn. Luckily, there's a fairly easy fix.

Download and install the Visual Studio re-distributable found here (use the x86 version "vcredist_x86.exe", even if you have 64-bit system).

That should fix the effects.dll issue.

Cheers,
~Dogtag

Shessar

I've seen this error before. You need to install the latest Visual Studio 2013 redistributable by Microsoft. Download it here.

Use the 32-bit version (x86), even if you have a 64-bit system since CC3+ is a 32 bit program.

Shessar

Ninja'd by Dogtag. LOL

Dogtag

Monsen

Doh, why did I forget about that one.

Well, I guess I'll just have to blame it on the fact that I am dead tired and on my way to bed.

Brainburn

Dogtag,

Wonderful!

I had indeed installed the 64bit redistributables but, had not tried the x86.

Thank you so much for the quick assist.

Monsen,
I still love ya man! Get some sleep.


Again, thanks all.

Mike

Dogtag

Posted By: MonsenDoh, why did I forget about that one.

Well, I guess I'll just have to blame it on the fact that I am dead tired and on my way to bed.

Good choice. I use that one all the time, myself.