Cosmographer 3 "Extracting Patch"

Hello. I've recently purchased Campaign Cartographer 3 with the Cosmographer 3 add on.
I've installed CC3, but when installing Cosmo, the install "freezes" on a patch extraction.
I've tested it with time, thinking it was a large file or something. After several hours it still says extracting.
c3.JPG 67.5K

Comments

  • Are you connected to the internet when running it, is your anti-virus program running during the install, also how are your UAC settings set?

    Did you right click and chose to run the installer as an Admin?

    All of that can cause the installer to hang like you are describing.

    Try lowering your UAC settings, disabling your anti-virus program, and making sure you are connected to the net when running the install.

    I'm suspecting it is your antivirus program or UAC causing the problem as I've had similar problems installing ProFantasy products in the past and I usually just had to disable my anti-virus during the install.

    Finally, if you get it installed make a post as I want you to check to see if the font it installs installed correctly too.

    Fonts of tent don't install correctly with some CC3 products on certain versions of Windows.
  • I turned my anti-virus off and ran the install as Administrator. Worked like a charm, thank you :)
Sign In or Register to comment.