Mousewheel zoom crashes CC3+

johntuck77

Sometimes when I zoom scroll with the mouse wheel my CC3+ crashes and I get kicked to the desktop. Anybody have the same problem or have any ideas what causes this or what I can do to remedy this. Thanks!

Ralf

Is this on one specific map, or does it happen on any map?

rnadams2

Having the same problem. It happens with all maps very often, and also when using the Zoom Window tool. It does seem to be a recent thing, though I haven't installed anything new before it began. Latest Windows 10 Home, 64 Bit, Nvidia graphics card.

Monsen

Is the CC3+ window active when this happens? There is a known bug in the underlying engine that can cause a crash if the window is not active when you try to scroll. See this thread for the solution to that particular problem.

rnadams2

Yeah, the window is active. I tried turning off inactive scrolling anyway, and it still happens.

Monsen

In that case, I don't have a good answer for you unfortunately. I suggest you contact ProFantasy Technical support to see if they can help you.