one map, unable to save as a graphic file

JimP

I was editing some old dungeon maps. One out of 12 wont let me save as a graphic. png, bmp, and jpg were all tried. CC3 crashes with no error, just 'abnormal termination'. The other 11 maps are fine.

I tried removing all symbols, editing lines and text. No difference.

I've attached the problem map.

Thanks !

Joachim de Ravenbel

What are your settings? Didn't have any trouble exporting it as a rectangular png 3000x3000

JimP

900x900 and 800x800 crashes CC3. png compression to default. Jpeg to 75 percent.

Runtime error C++ library.

I think my video card updated its driver along with one of the C++ runtimes. But I don't know why this affects only one map.

JimP

I was able to save it to png using 'rectangular section png' in the save as dialog.

santrix

Print to pdf, then convert pdf to jpg.

JimP

But jpg is lossy, png is much better.

sdavies2720

Worked fine for me:
PNG Bitmap File
Maximum Image Dimensions: 1920x1200
Crop image to aspect ratio
PNG Compression: Fast

I can post if you like.
Steve

jephkay

I seem to be having the same issue. No matter how I monkey with the settings, I get an error. CC3+ claims there is a file there, but File Explorer thinks otherwise.

Vintyri

Interesting problem! I can't duplicate it ... either in CC3 or in CC3+. Everything works fine here, including with the various resolutions. It sounds like it's a local issue.

Ralf

Jephkay, if you continue having problems with a specific map, please contact us via tech support (on your registration page).