Cant Checkout
I have CC3, got it about a week ago, now I am trying to purchase additional CC3 related products, namely, Cosmogrpher3, City Designer3 and Dungeon Designer3, but I am unable to complete my purchase.
Here is my problem:
On the homepage I select the “Store” tab then the “Buy Online” tab and I am then taken to the Pro Fantasy Store, I then chose “1” of each of the aforementioned products and scroll down to the “Checkout Options” section of the Store.
Just a note: I have no “Vouchers” at this time.
For “Delivery Method”: I chose the “Download” option.
Payment Method: Credit Card
Delivery Country: USA
I then click on the “Secure Checkout” tab, this of course takes me to the “Your Details” page, and as anyone knows that has purchased Pro Fantasy Software “Online” you have to fill in “Your Details”, well, I cannot for some reason. The “Detail” spaces won’t let me type anything in them.
I am sure I am not the only person that has had this issue, so, am I doing something wrong, or is there an issue with the site? As I said, I have purchased Pro Fantasy software online from the Pro fantasy site once already.
Would someone be good enough to aid me here?
Thanks,
Bill
Here is my problem:
On the homepage I select the “Store” tab then the “Buy Online” tab and I am then taken to the Pro Fantasy Store, I then chose “1” of each of the aforementioned products and scroll down to the “Checkout Options” section of the Store.
Just a note: I have no “Vouchers” at this time.
For “Delivery Method”: I chose the “Download” option.
Payment Method: Credit Card
Delivery Country: USA
I then click on the “Secure Checkout” tab, this of course takes me to the “Your Details” page, and as anyone knows that has purchased Pro Fantasy Software “Online” you have to fill in “Your Details”, well, I cannot for some reason. The “Detail” spaces won’t let me type anything in them.
I am sure I am not the only person that has had this issue, so, am I doing something wrong, or is there an issue with the site? As I said, I have purchased Pro Fantasy software online from the Pro fantasy site once already.
Would someone be good enough to aid me here?
Thanks,
Bill
This discussion has been closed.
Comments
What web browser are you using?
Can you enter details if you use the Paypal option?
We have changed the way orders work a little bit, they should be much more secure now. We'd be happy for any feedback on the ordering process (send to ralf@profantasy.com).
IE9's interpretation of an HTML CSS style prevented the form from receiving mouse-clicks. We have fixed it.