CC3 Wont Install

Dargurd

Hi All,

Following a complete crash of my CC3 following the latest annual update ive totally uninstalled it and im now trying to reinstall. Problem is it simply reaches the Terms and Conditions page I click 'I Accept', I click 'Next' and then it hangs. Ive never had this happen previously. Im running it as an Administrator on Windows Vista - please help as i cannot get it to reinstall at all.

Monsen

Hi Darguard,

I think you would getter better help with an issue such as this if you take it to ProFantasy Tech Support.

Considering that the CC3 installer uses a standard installation system, it might sound like your computer might have more serious issues than just CC3 not installing though.

Dargurd

Hi Monsen

Ive contact tech support (fingers crossed). I don't think its my system as i've got no issues with any other software. It only started when I installed the latest annual - that caused all the menu's to go screwy and then all my mapping icons became red 'x's. I tried to fix by doing a couple of reinstalls - that didnt help. I decided for a totally fresh install so uninstalled everything and deleted the directory from my drive. Now im trying to re-install (even downloaded the software again just to be sure of a clean copy) and it just keeps hanging. Ive turned off my AV, ive run as an administrator and no joy :-(

Moskva

I have the same problem. After some re-installs I cant get past the terms and conditions page

Ralf

It can happen that an uninstall corrupts the serial number entry in the Windows registry, which causes the described issue. Delete the registry entry HKEY_CURRENT_USER\Software\EvolutionComputing\CampaignCartographer3\ from your Windows registry and it should work again.

kbdm

Had the same problem, thanks Ralf!

blather

I have sent an email to tech support but have not gotten a reply. Could this be similar to the problem I have having with FT3?

Moskva

Very likely if you have problems with the installation too.