2023 Annual Install Not Showing Up
Hello! I downloaded my copy of the 2023 annual and installed it, but the styles aren't showing up in the new drawing wizard. I also can't find them at the expected file path
C:\ProgramData\Profantasy\CC3Plus\Symbols\Maps
Any help would be appreciated!
Comments
I don't remember the screens in the installer for the Annual 2023 off the top of my head, but at least some of our products have a screen with a checkbox that enable you to do an "artwork only" install (for use without CC3+). I don't remember if the 2023 annual had this, but if it does, make sure to NOT enable that option during install, or it will only install the artwork for use with other software, and not the CC3+ components. Try rerunning the installer and see if this is the case.
Just tried it again and no such box, it's just EULA and then install. I'm wondering if I'm doing something wrong
I'm just downloading the full year installer to see what happens when I run it myself.
In the meantime, can I just check something with you first?
When you create a new map the first dialog is where you pick the "Map type:" of the style you want, and whether it has a pre-defined template or not (the radio buttons at the bottom). The Mapping Guide for the style will tell you how to set this dialog up, but in most recent styles "Decide settings myself" is the correct one to pick.
Please can you show a shot of how this first dialog looks for you when you try to start your map, and tell us which style you are trying to use?
Thanks.
I uninstalled all my individual 2023 annual issues and downloaded and installed the full year installer instead, so I would have at least a similar situation to yours, csb999, and then I worked my way through the Mapping Guides to check the instructions on how to make a new map in each case. On my system the installation worked perfectly without a hitch, but that doesn't guarantee that it worked the same way on your system.
A couple of things:
Please let us know if you are still having trouble when you have tried those two things.
Thanks for the help so far! I took your advice and did an administrator install with repair selected and "decide settings for myself" slected, but still no luck. Here's what I get for my new drawing wizard.
As for the mapping guides, which ones? The Joe Sweeney videos?
I can see from your list of overland styles that the templates that should have been installed when you installed the 2023 annual are missing. They include the 13th Age Revisited style among others. Since you have tried working with our suggestions and they are still missing, please contact Tech Support using the "Ask for Help" form available on the Support tab on your registration page (when you log in to your account on the ProFantasy webpage).
...
The rest of this comment is information that may help when you do get the installer working.
Each annual issue comes with its own PDF mapping guide. When you use the 2023 installer there is an option to open CC3 at the end of the process. If you click yes (the default setting) this file opens.
At the top there is a hyperlink to "Click here to open the linked list of styles and mapping guides." If you click that link it takes you to this page, where you can find all the mapping guides listed with the description of each issue in the annual below the Readme Document.
Clicking the first Mapping Guide for 13th Age Revisited will open this pdf (if the installer has worked properly)
At the bottom of this page you will see a "Starting the Map" paragraph that tells you the settings needed in the New Map Wizard to start a new map of the style (in this case a new 13th Age Revisited map).
Thank you so much, I will proceed as you have advised