Unable to install CC3

blueapples

When I try to install CC3 I get an error that just says "Error" with "CC3" in the popup box's title. I'll attach a screenshot. Trying to install on Windows 2000 which I am pretty sure worked in the past. Anyone know how I can get around this?

blueapples

I submitted a ticket on this issue several days ago... does anyone know if those are answered?

This is really extremely frustrating that I'm unable to install this. I was about to purchase a bunch of expansions but when I went to reinstall the core application it fails in such an infuriating way. I'm thinking twice about buying those packs :-( might have to look elsewhere.

JimP

Yes, tech support is quick to reply.

have you checked your email filters ?

Monsen

Also, you may wish to try contacting PF using their alternate email address found on this page. And as JimP said, make sure to check your email filters, to make sure the reply from PF is not being classified as spam.

blueapples

Well sadly still no response and nothing in my spam folder. Just sent a message to the alt address - thanks for the tip. Hopefully I can get up and running soon!

Ralf

Are you trying o install from some unusual location, like a network drive or from a CD-ROM? Have you tried re-downloading the installer (in case the download is corrupt)?

blueapples

I'm installing locally. Have tried re-downloading the installer with no luck. Still haven't seen a reply from PF :-(

sdavies2720

Ralf speaks for Boscone...er PF. He'll get you set up.