ProFantasy Community Forum

ProFantasy Tech Support Question

Jay_NOLAJay_NOLA Traveler
in Community Support
I've got a question about Profantasy's tech support.
How long does it take to get a reply from tech support? I had contacted them well over a week ago and never got a reply back. And no replies back are in my spam folder. So I'm not sure if I need to resend my questions at this point.
Share on FacebookShare on Twitter

Comments

  • MonsenMonsen Administrator 🖼️ 81 images Cartographer
    edited February 2010
    Usually, they answer within 24 hours, so if you haven't gotten a response yet, it probably got lost somewhere.

    There is an alternative email address on their Contact Us page. Try sending your query there.
    Share on FacebookShare on Twitter
  • JimPJimP 🖼️ 280 images Departed Legend - Rest in Peace
    And check your email filters.
    Share on FacebookShare on Twitter
  • Jay_NOLAJay_NOLA Traveler
    Thanks. I sent off an email to tech support at the alternative email address last Friday and haven't heard anything since.
    So can I contact tech support any other way? Or, do I need to try and contact via the alternative email address again?
    I'm using as my primary email adress an online account as I don't have net access at my house, so I'm not sure if that is a problem. I receive updates from ProFantasy in my email. I just got an email about the March 2010 isuue of the Cartographer Annual.
    Share on FacebookShare on Twitter
Sign In or Register to comment.