downloading the annual month by month
HelenAA
Traveler
I know this is a newbie question, but I've signed up for the current annual but can't find the link in my downloads section of my account. Sorry for being so thick.
Comments
Last time I bought something I got an email with the licence number from Profantasy. If you put that in the Serial Number box at the top of your Downloads page and click the Add button it should then appear in your list of downloads.
And don't worry. It's not really a newbie question. If you don't do something every day its easy to forget ;)
it does that, but do I just click the link to the right of the serial number?
Hold on a moment. I contacted Ralf to check my information just to be sure, and he says you should have received an email with a link. Clicking that link automatically adds the licence to your account. If you recieved the email and clicked the link then the registration is already done and the annual should be available in your downloads. If this hasn't happened, or you never got an email, you need to contact Tech Support.
If you can see the annual listed in your downloads click the link '3 files'. A popup should appear with a link for each of the 3 issues so far.
I waited and Ralf's info is spot on! Thank you both.
You're welcome, Helen :)