CC3+ crashes when saving large jpg

DMG · June 2016

Hi Folks,

I'm having problems with CC3+ crashing when saving a large rectangular jpg.

I'm using the Dungeons of Scheley set with lighting etc for a dungeon that's 980' x 780'. At 50px per 5' for use in a VTT, that comes out at 9800 x 7800. I have managed to split the map into quarters, but that sometimes crashes as well.

I've attached a copy of the file, so hopefully Ralf or somebody could use this for bug testing.

Eventually I'll be fleshing the map out with the start of a city, so I dread to see how it copes then!

Thanks,
Jim.

seycyrus · June 2016

I'm having trouble even rendering the effects! How long does it take you to activate the effects?

DMG · June 2016

Only a few seconds. That bit works fine. For me...

Ralf · June 2016

A 9800x7800 export is really huge, so you are probably running into memory handling issues there. Doing it in quarters should eb fine though. What version of CC3+ are you running?

Loopysue · June 2016

My run of the mill 4 core 500 gig laptop with Windows 10 can only handle 10000 x 5000 before crashing (which is a smaller area than yours), if that helps give an indication of what's possible and what isn't on your average machine? I don't think its the software. In my case I know its the machine, because I get a message saying "out of memory", or it absolutely refuses to even try starting the render job. (cantankerous op system!) lol

DMG · June 2016

I'm running CC3+ 3.72.

My PC is an i5-2500 @3.3GHz with 16GB of RAM. Win10 x64.

Loopysue · June 2016

Ok (lol). These are my specs:

I have a cheap HP Pavillion laptop (bottom end of the range)

Intel Core i3-3217U
CPU @ 1.80 GHz. 1.80 GHz
4.00 GB RAM (3.89 usable)
64-bit OS, x64 based processor

I have absolutely NO idea what all that means (except that it less than half as powerful as yours), but I hope it helps quantize the nature of the problem for you.

DMG · June 2016

My guess would be that it's hitting the 32 bit memory cap. So like Ralf said, splitting the map into sections is the way to go.

Loopysue · June 2016

You are trying to output enormously large images. Maybe if you reduce the resolution just a bit. You would be surprised how low you can go with it before it gets to be really noticeable. I exported the attached at maximum (for my machine) then had to resample the image in a graphics package to just 33% of the original to upload it. I really don't think its any worse than the original - probably because I enlarged the text from the original miniscule scale it was on to make it clear.

Your map, however, might have considerably more detail than this one does.

DMG · June 2016

Gorgeous map Loopysue!

Mine's for outputting to MapTools, so I need it at 50 pixels per 5' square. Otherwise it looks dodgy when you zoom in on the TV.

Loopysue · June 2016

Ah. Well there you go. Reducing resolution isn't going to work for you, then.

Thanks for the compliment. Maybe we will see some of your work on here soon?

JimP · June 2016

CC3/CC3+ only uses 2 gigs of ram, and not your video card. So Ralf's suggestion is how I would do it.

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CC3+ crashes when saving large jpg

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