CA3 for CC3+: First Bug?
Vintyri
Newcomer
I've installed on two PCs. The link "Click here to open the CA3 Essentials Guide" on the welcome page does not work on either machine. However, the PDF is there.
UPDATE:
After playing a bit farther with things, the OPENDOC command doesn't seem to work at all anymore on either machine. Whether CA3 for CC3+ is the cause or the Update 6 to CC3+ is an open question. Whatever, no menu option that calls OPENDOC in CC3+ opens anything anymore on either computer.
UPDATE:
After playing a bit farther with things, the OPENDOC command doesn't seem to work at all anymore on either machine. Whether CA3 for CC3+ is the cause or the Update 6 to CC3+ is an open question. Whatever, no menu option that calls OPENDOC in CC3+ opens anything anymore on either computer.
Comments
I don't remember exactly when I started seeing this, but it was a while ago.
For starters, both computers are running Windows 10 Professional, 64-bit.
1) With the desktop computer (U.S. Windows version), if I kill all processes as Remy mentioned, I can open one PDF with OPENDOC, but after that, nothing (visible) happens. If I kill all processes again, I can open one PDF again, and the circle goes on.
2) With the laptop computer (German Windows version), after a new start, the problem vanished and I can't make it return, even if I try.
Footnote) I was using these options regularly on the desktop while testing Perspectives 3 and never had this problem. It appeared here for the first time after installing Update 6 to CC3+ and CA3 for CC3+. Unfortunately, I installed both before I opened anything, so I have no idea which of the two installations (if indeed either of them) started this problem.
Second Footnote) If no one else reports this problem, I'd suggest that you move on and deal with more important issues. I can get along fine without menu options to open PDFs, if it's an isolated problem here.
I don't have either installed and OpenDoc doesn't do anything. I also don't get any acrobat background processes either, so I can't kill them.
I'm on Windows 10, CC3+ version 3.70
EDIT:
After installing Update 6, I found that opendoc works fine with the update 4 and SS4 welcome pages, but doesn't work with the perspective welcome page.
I can't see why it does that.
EDIT #2:
After installing CA, openDoc works fine for me with the CA welcome page.
As mentioned, the problem continues on my desktop and has vanished (so far) on my laptop.
The PDF default on both computers was Acrobat (Full Version) 8.3.1, not Acrobat Reader.
On the desktop, where the problem continues, I installed the current Acrobat Reader version and made it the default. The problem continued. I did the same on the laptop. The problem continues to no longer occur there.
On the desktop, where things don't work, the Windows Task Manager shows that OPENDOC loaded Acrobat 8.3.1 (earlier) or Acrobat Reader 2015.010.20060 (now) twice. On the laptop, where the problem currently does not exist, Acrobat and Acrobat Reader load only once.
I have other programs that have menu options to call PDFs, and they all work just fine. I just tried them to see.
For anyone trying to solve this problem, I suspect I may have made it more confusing rather than being helpful. If so ... sorry.
This is the kind of problem ... again ... that makes me delighted that I'm retired and don't have to program or code anymore. To those who will try to remedy this issue, good luck!
Happy weekend,
Mark Oliva
The Vintyri Project (TM)