CC3 Update Unable to Install New Files
Blackadder23
Traveler
I recently installed DD3 and tried to run CC3 Update 11. I get a message that says "CC3 Update 11 was unable to install the new files. The error code is: -11." I've never had any trouble running this update before. "Run as administrator" doesn't help. Does anybody have any idea what the problem is? Thanks.
EDIT: I'm running Windows 7 and I've never had any problems with installing or running CC3 before.
EDIT: I'm running Windows 7 and I've never had any problems with installing or running CC3 before.
Comments
Anybody else have a problem like this?
the new Norton updates block and even deletes files even after you tell it to not to. i had it mess up several programs I've run for years because of false positives and suspicious activity, etc.
You need to set up Norton so it excludes your folder in which you have your CC3 Update 11 from all scans including real time protection.
Then get the update out of quarantine if it is in it .
You may also need to set up some other things in Norton too if the program needs to connect to the internet at any point..
I may try that next time. What I did this time was disconnect my computer from the internet, turn off Norton completely, and run the update. It worked fine, but then of course I had to turn everything back on. It'll be annoying if I have to do it this way every time I run the update, but manageable. I'll probably try what you suggested instead. Thanks again.