Maintaining Text Overlays when generating a file

When I Save As a map to PNG/JPG/etc., via CCS, or save as a PDF by printing using Adobe PDF or PrimoPDF, I lose the text overlay. What I mean by this is that I have text that has a white background or a white outerglow so that the text can be seen on top of mountains and other features. It looks fine in CC3, but when I print it out, the white background is gone and text ends up behind the lines of the mountains and other features. I know it is possible to create a file that keeps the white background, of the text, visible because I have done it before - but that was like 18 months ago and I can't remember exactly how I did it :0( Any suggestions on whether to Save As or print to PDF and what settings to use?

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