Problems with Cosmographer Pro
hello,
I just got my copy of the Cosmographer Pro. In order to get the Updates necessary to make it work under CC3 I wanted to register it at the homepage.
After entering my serial the system just tells me the code isn't valit. How can this be? Any chance to become registered as without the patches it won't work under my CC3.
The second problem with the program is when it tries to update via the patch on the CD. After entering my CC3 serial it breaks the update process
telling me that it couldn't find a suitable previous version. Is this right?
Thank you in advance for your help:)
I just got my copy of the Cosmographer Pro. In order to get the Updates necessary to make it work under CC3 I wanted to register it at the homepage.
After entering my serial the system just tells me the code isn't valit. How can this be? Any chance to become registered as without the patches it won't work under my CC3.
The second problem with the program is when it tries to update via the patch on the CD. After entering my CC3 serial it breaks the update process
telling me that it couldn't find a suitable previous version. Is this right?
Thank you in advance for your help:)
Comments
But in order to download the update that isn´t really an update but a full version you have to solve your first problem. Ralf can and will help you with that.
Or you can request tech support via your registration page.
it's weird your serials rejecting thou did you order through PF? If you did you should have the option to add to your existing account straight off (how I do it).
Thank you all.