Symbols and Admin privileges

Hi all,

I just picked up a copy of CC3 and installed it yesterday.

When I installed it, I ran the installer using an admin account on my PC (running Windows XP), but made the program available to all users.

However, when I run the program using my regular account, the symbol picker and tools do not seem to work properly (I have to manually pick out the files that I want to load, and the filters just blank the symbol picker). Inexplicably the symbol picker also appears on the right-side of the screen (unlike the screenshots I have seen of the program running with the symbol picker on the left).

When I run the program as an admin however, everything seems fine.

Does anyone know if this is an install fault, or whether there Is there a fix or workaround for this?

Comments

  • MonsenMonsen Administrator 🖼️ 81 images Cartographer
    edited July 2011
    This is because the registry settings needed to run the program is installed to the same user account that the program was installed under, so your regular account does not have the required setup to run the program properly.

    You should either
    1. Run the program under the admin account. Remember that even if you are logged in under a regular account in WinXP, you can still right click the shortcut and use "Run As" to run this particular program as administrator (Sometimes you need to hold in the "shift" key to make the "run as" option appear in the right click menu)

    2. Install the program using the regular user to somewhere this user has full read/write access to. I don't remember if you have to be admin to install it, but I don't believe so as long as you can write to that area. If the installer checks for admin privileges, you can temporarily make that user part of the admin group, install cc3 under that account, then remove the admin privileges from the user again. Since that user was the one to install the program, all the settings should then be OK.
  • Got it,

    I temporarily granted my primary account Admin privilege, then re-installed the software after which everything ran fine, even after I revoked the admin privilege,

    Bit of a weird problem, thanks for your reply Monsen,
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