Printing a jpg image is giving me a white box of nothing
trevorholman
Traveler
I've been creating a number of images for a publication and down to my final image only to have the program create a blank jpg (white background). I've rebooted, double checked my settings (which I haven't touched). I tried doing a png but ran into the same issue.
It seems to run through the rendering rather quickly, or quicker than normal from the other images I've generated.
Comments
With printing, I assume you mean exporting, since you're referencing jpg images? The troubleshooting steps are quite a bit different for the two operations.
Do you have the "restrict to map border" export option on? It might be that you have extra entities on the map border layer which confuses CC3+, causing it to export a wrong part of your map, such as a tiny bit of the screen. The fact that it runs much quicker than normal suggest this as a possibility.
Try changing the state of this option, and see if that works.
I'm sorry, I mean I'm saving as a jpg.
You should still restrict to.border, otherwise you can get a white border around the map.
still no luck, it gives me a 3200 x 3200 white jpg (which is the same setting I used for the other images). I did go back and save some other images as jpg so it's specific with the file. I can make a hi-res screen shot and use that for a work around.
Do you mind sharing the .fcw with us so we can have a look?
You can also try using the "Rectangular jpg" save option instead, and try to just export a small part of your map. Does that work?
Oh, sure. I've attached it here.
Hi Trevor :)
Does this one work ok for you?
Hi Sue,
It is rendering now, it's already rendering different then before, so my fingers are crossed.
Great to see its working now :)
I was thinking about how long this rendering might be taking you, since you had time to write a comment while it was rendering.
Have you set your Maximum Pixels Per Pass to 40 million yet?
The default is 4 million, which can cause CC3+ to do many passes over the map for a full render. Unless you have an old machine it might be less time consuming to increase it to 40 million.
Type EXPORTSETMPPP on your keyboard and hit enter, then check the number of zeros after the 4 in the command line. If it's only 6 zeros type 40000000 and hit enter. That should greatly decrease the amount of time it takes to render your maps.
I've never delved into it that far, I'm still pretty green with this stuff. I'm a graphic designer/web developer by trade so my system (while old) isn't too bad, but maybe it is. Did you have to do anything to the file to output it? I used the information above and got a memory error for resolution on my original file.
Processor AMD FX-8370 Eight-Core Processor 4.01 GHz
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor
NVIDIA GeForce GTX 980 Ti
Well, my system is older than I thought. Ugh.
The problem with your original file was a corrupted sheet. I also got an out of memory warning the first time I tried it. Then I discovered there was a problem with the SYMBOLS sheet and created a new one. Once I copied everything across and deleted the original SYMBOLS sheet everything worked ok.
Your system has plenty of memory and should cope ok with 40 million PPP on export. How does it do with the repaired map?
FYI, CC3+ is just 32-bit. It is limited to 4GB of ram. So outside of the need of other software, you don't really need more than 4GB of ram for CC3+.
That's good to know, reminds me of the old Adobe Illustrator. ;-)