Antivirus is blocking some PF files
Quayuazue
🖼️ 1 images Traveler
I am having issues with 2 files - being put in to quarantine and can not restore or mark as safe.
I'm sure this is for them to sort out but was looking for any things the community might know.
I use BullGuard, CD2.dll and CA2012_SetupForCC3Plus.exe have be quarantined. CA2012 seems to have executed and installed, any time I open a map an error and bullguard puts the CD2.dll in quarantine. Any thoughts ?
Thanks
Darren
Comments
Hi Darren :)
Try switching your AV off for the few minutes you are installing your software. Also do the installation by right clicking the installer and installing as administrator.
As we haven't had any other reports of problems with antivirus software recently, this is extremely likely a false positive. I've just run CD2.dll through Virus Total (https://www.virustotal.com/) and get no reports about it being positive.
You should be able to tell Bullguard somewhere that it should see this file as safe, as well as reporting it as a false positive on their website.
Thank you for such quick responses- will work with AV to sort it out.