I give up, I really do - Cosmographer

HelenAA · July 2020

My laptop does NOT like Cosmographer. In fact, it HATES anything Cosmographer.

Every time I attempt to create a map that's not based on a template, two things happen after initial save and they always happen in this order.

1. whether I have wanted a two or more level to the map, I get a two or more level map.

2. in literally [I've timed it] 2 mins from initial save CC3+/Cosm locks my computer.

I'm condemned to the sizes in the template and files made from the templates.

Anyone who has technical knowledge please help.

Monsen · July 2020

I've never heard about it locking the computer before. I suggest you contact technical support, they'll hopefully be able to sort this out for you. You'll find the form by logging into your registered user pages.

Loopysue · July 2020

As a matter of curiosity here, just how big are you trying to make this map when you don't use the default templates?

HelenAA · July 2020

Thanks Remy. I'll do that as I know just how far my knowledge goes -- into the minus category when it comes to Windows' registry!

HelenAA · July 2020

Posted By: LoopysueAs a matter of curiosity here, just how big are you trying to make this map when you don't use the default templates?

Just the 1000 x 800 Sue. The deck plan template is about half if not a quarter that.

Loopysue · July 2020

Oh dear!

Well, hopefully Tech Support will sort it all out for you

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I give up, I really do - Cosmographer

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