Unable to open temporary BMP file

DirgeNovak · July 2020

I've successfully exported my first map to a PNG file, but I tried to export a new map today and I always get this error message. I've tried saving in a different folder, running CC3 as admin, nothing works, and I haven't changed any settings since exporting my first map. Any ideas what's wrong?

JimP · July 2020

You interrupted the save as to a png file. Resave as and let the process complete.

Ralf · July 2020

Can you save the map under a different name? Or does it happen with any new PNG file you save? Can you still save a JPG file?

DirgeNovak · July 2020

Posted By: JimPYou interrupted the save as to a png file. Resave as and let the process complete.

I'm not interrupting anything. The command prompt appears for two seconds but no text in it, then I get the error message above.

Posted By: RalfCan you save the map under a different name? Or does it happen with any new PNG file you save? Can you still save a JPG file?

Same result when renaming or trying a different image type or rendering a smaller portion of a map or even rendering a different map. I'm stumped.

JimP · July 2020

Please post your fcw file so we can look at it. Thanks.

DirgeNovak · July 2020

Posted By: JimPPlease post your fcw file so we can look at it. Thanks.

Monsen · July 2020

This can happen if the export errors out, so the temporary bitmap is never being made in the first place. What is your export resolution set at? And your antialiasing setting?

If anti-aliasing is on, try to turn it off and see if you can export then. If it is already off, try to reduce the image dimensions.

The max size you can export is heavily influenced by the complexity of the current map, as well as your available memory. Sometimes, CC3+ won't be able to reserve enough memory, which can cause the export to fail. Rebooting the computer may help in that scenario.

JimP · July 2020

When I save as png, it finishes and a png results. No temporary file left on my computer.

I don't see any problems. Maybe Ralf or Quenten will see something I don't.

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Unable to open temporary BMP file

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