ProFantasy Community Forum

Sorry, Your previous CC3+ installation could not be found

FailedhaikuFailedhaiku
in Product Questions
Just got the program library from humble bundle. Installed the program without incident.

Trying to install the update to CC3+ or the Castles add on gives me this error.

Wasnt able to find any guide or troubleshooting. Uninstalled CC3+ and reinstalled. Issue not resolved.
Share on FacebookShare on Twitter

Comments

  • ShessarShessar 🖼️ 34 images Mapmaker
    Did you start up CC3+ after installing? The first time that you run the software it sets the registry entries that are needed for the adds-ons to recognize that CC3+ is installed. Do this for each install.
    Share on FacebookShare on Twitter
  • RalfRalf Administrator, ProFantasy 🖼️ 18 images Mapmaker
    1. Please make sure CC3+ is not running in the background while installing CD3.


    2. Please right-click the CC3+ shortcut on your desktop and choose "Run as Administrator". Close it again, then try the add-on setup. Any difference?


    3. If that doesn't help, please locate your CC3+ program files folder (normally C:\Program Files (x86)\ProFantasy\CC3Plus) and find the file "@.ini".

    Open it in a text editor - it should contain the path to your CC3+ program Data directory (usually C:\ProgramData\Profantasy\CC3Plus). Is this present and correct?

    Can you save this file from the text editor? If not, can you move it out of the folder, save it, then move it back into the program files folder? Does the add-on setup work after that?
    Share on FacebookShare on Twitter
Sign In or Register to comment.