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    • CommentAuthorrexalan60
    • CommentTimeNov 23rd 2019
    When I open a new or saved map in CC3+, I receive the following message "error 000000005 loading xp module MenuHelper.dll".
    After I click the "OK" button, the map loads, but when I select the "Line" tool, I receive an error message.
    All other tools seem to be working.

    Any ideas?
    • CommentTimeNov 23rd 2019
    Sounds like there is either a mismatch between your file versions, or the MenuHelper.dll file is corrupted. Try to reinstall the latest update, that will probably fix it. If not, you should contact technical support/a>.