Error saving to Jpeg or PNG

I created a character, using Character Artist 3.
I've got the image saved as a FCW.

I go File, Save As.
When I select JPEG Bitmap File and click save, I get:
- A black dos like window opens for a quarter second or so.
- Under the File/Edit/View/Draw/Tools/Symbols menu, in red it reads: Rendering Image. Pass 1/1. Please wait...
- A pop up Context Window says:
"Error generating final image; keeping temporary bitmap
file D:\JMJ\Documents\Dropbox\D&D\VTT\CampaignCartographer\Characters\Malus.jpg.bmp"

The same deal occurs when I save as a PNG Bitmap File.

CC3+ is saving a file in the directory, but I'm not sure why I'm getting the error message.

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