KMode Exception Not Handled

I keep getting the blue screen of death when I open CD3 Bitmap A thatched cottages. The computer crashes entirely and I get the message KMode Exception Not Handled (or words to that effect). I've searched online but it goes on about memory, and by watching the Task Manager I can tell that I'm not working the processors to death, so I don't understand.

I can use the symbols without opening the catalogue by going in search of the folder, but doing it that way I can't use all the usual facilities, like tab to change symbol, aligning against the edge of a road... etc.

Has anyone else had this problem? If so, how did you fix it?
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