Bug in Shopping Cart system
I purchased SS1 V3 back in July of 2007. When I logged in this morning to buy the 2009 annual, it excitedly told me about V3 of SS1 Overland. I bought it this morning, then realized that I already own it.
The problem is that the original purchase is listed (and registered) as "Symbol Set 1 Overland". I looked at my registered products list, and saw that I didn't own 'v3', so bought it. I didn't notice the problem until I started a download and saw that my CC3 storage folder already has a SS1 V3 directory.
Now I have it twice -- but only once is listed in registrations as "Symbol Set 1 V3 Overland".
You should probably unify the naming, and do whatever else needs to be done to make the cart not tell people that new versions are available when they are actually just renamed...
Thanks,
Loyd
The problem is that the original purchase is listed (and registered) as "Symbol Set 1 Overland". I looked at my registered products list, and saw that I didn't own 'v3', so bought it. I didn't notice the problem until I started a download and saw that my CC3 storage folder already has a SS1 V3 directory.
Now I have it twice -- but only once is listed in registrations as "Symbol Set 1 V3 Overland".
You should probably unify the naming, and do whatever else needs to be done to make the cart not tell people that new versions are available when they are actually just renamed...
Thanks,
Loyd
Comments
Steve
Steve