Mousewheel zoom crashes CC3+

johntuck77 · August 2015

Sometimes when I zoom scroll with the mouse wheel my CC3+ crashes and I get kicked to the desktop. Anybody have the same problem or have any ideas what causes this or what I can do to remedy this. Thanks!

Ralf · August 2015

Is this on one specific map, or does it happen on any map?

rnadams2 · October 2016

Having the same problem. It happens with all maps very often, and also when using the Zoom Window tool. It does seem to be a recent thing, though I haven't installed anything new before it began. Latest Windows 10 Home, 64 Bit, Nvidia graphics card.

Monsen · October 2016

Is the CC3+ window active when this happens? There is a known bug in the underlying engine that can cause a crash if the window is not active when you try to scroll. See this thread for the solution to that particular problem.

rnadams2 · October 2016

Yeah, the window is active. I tried turning off inactive scrolling anyway, and it still happens.

Monsen · October 2016

In that case, I don't have a good answer for you unfortunately. I suggest you contact ProFantasy Technical support to see if they can help you.

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Mousewheel zoom crashes CC3+

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