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    • CommentAuthorTome
    • CommentTimeJun 12th 2008
     
    Hello,

    I am wondering if I can download fresh software, using my serial numbers. I would like to set my computer up at work for working on maps during lunch. I am a CAD adminstrator so I have the system to use.

    I am pretty sure I can find the disks, but would rather down load the latest version. There usually are less issues doing things in this manner.

    I am able to look up my serial numbers, but unable to figure out how to down load the software.

    Tom
    •  
      CommentAuthorMonsen
    • CommentTimeJun 12th 2008 edited
     
    You need to access the original order pages for your software to download them, the serials aren't enough.

    If you don't have the addresses to these, you can Request an Order history from ProFantasy
    • CommentAuthorTome
    • CommentTimeJun 12th 2008
     
    Thank you for your help Monsen.

    I did that but it does not show most of the software. I received most of my software at Gencon. I do not believe there is a download history. I will use the disks and download the upgrades.
    •  
      CommentAuthorMonsen
    • CommentTimeJun 12th 2008
     
    You may wish to just fire off a tech support request to PF, to see if they have a way for letting you download. I am unsure how they handle GenCon software sales.
    Depending on the age of your CD's, it might not always be a point to download the software again anyway though. As far as I know, for CC3 stuff, you will need the latest patch afterwards anyway, the downloadable installer haven't been upgraded to include the newest version.
    • CommentAuthorTome
    • CommentTimeJun 12th 2008
     
    Thank you for the info. I will send something to them. I think my disks are first run.