Wall features button changes the quality of symbols

Hello all,
Sorry for the possible repeated post. I am a relatively new map maker and I have encountered some really odd problems with the different Symbol catalogs.
to start, I Have CC3, DD3, CD3 installed. I have installed the Menu fix patch and also installed the #8 patch.

The problem I have is after I create a new DD3 map any time I press one of the features button. (for instance I want to put a door in a wall. so I click on the wall features button.) my symbol library goes from the nice High resolution symbols down to these line drawn symbols (vector?) and there is no way that I can find to load the higher resolution symbols. What am I doing wrong here?

Thank you for your time in advance.

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